12951 Montana Ave Suite E, El Paso, TX 79938

Mon - Sat 9:00 AM - 5:00 PM

MVS Body Shop PRIVACY POLICY

Last Updated: 12/01/2025

Introduction

Welcome to MVS Body Shop LLC ("MVS," "we," "our," or "us"). At MVS Body Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://mvsbodyshop.com), use our services, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

- Complete forms or request quotes on our website

- Schedule appointments for auto body services

- Contact us by phone, email, or through our contact form

- Subscribe to our newsletters or promotional materials

The personal information we collect may include:

- Name

- Email address

- Phone number

- Mailing address

- Vehicle information (make, model, year)

- Insurance information (when applicable)

- Service preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

- IP address

- Browser type and version

- Operating system

- Pages you visit on our website

- Time and date of your visit

- Time spent on those pages

- Referring website addresses

How We Use Your Information

We may use the information we collect for various purposes, including to:

- Provide, maintain, and improve our services

- Process and manage appointments and repair services

-Communicate with you about services, promotions, and events

- Respond to your inquiries and provide customer support

- Improve our website functionality and user experience

- Send administrative information, such as updates to our terms, conditions, and policies

- Protect against fraudulent, unauthorized, or illegal activity

Photography and Video Recording

By bringing your vehicle to MVS Body Shop LLC, you grant us permission to take photographs and videos of your vehicle and the repair process. These visual materials may be used for the following purposes:

Documentation: To document the condition of vehicles before and after repairs

Quality Control: To monitor and maintain our high standards of service

Marketing: To showcase our work on our website, social media, and other marketing materials

We will always ensure that any personally identifiable information (such as license plates, VIN numbers, or customer information) is obscured or removed before using images or videos for marketing purposes.

If you prefer that we do not photograph or record your vehicle for marketing purposes, please inform us in writing at the time you bring in your vehicle for service.

Photography and Video Recording

We may share your personal information in the following situations:

Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.

Insurance Companies: With your consent, we may share your information with insurance companies to process claims related to auto body repairs.

Business Transfers: If MVS Body Shop is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you

The right to request correction of inaccurate information

The right to request deletion of your information

The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings and other tools.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by MVS Body Shop. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.